Privacy Policy

Effective Date: June 2026

At Premier Concierge Pediatrics, we value the trust families place in us and are committed to protecting the privacy of the information you share. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect information including:

• Parent or guardian name
• Child’s name and date of birth
• Phone number
• Email address
• Mailing address
• Health and medical information provided through forms, communications, or patient records
• Insurance information when applicable
• Payment information
• Information submitted through our website, patient portal, email, phone calls, or text messages

How We Collect Information

Information may be collected when you:

• Complete forms on our website
• Submit a Sick Visit Request Form
• Submit a General Request Form
• Contact our office by phone, email, text message, or patient portal
• Schedule an appointment
• Enroll in membership services
• Complete registration, consent, or intake forms

How We Use Information

We use information to:

• Provide pediatric healthcare services
• Schedule and coordinate appointments
• Communicate regarding your child’s care
• Respond to requests and questions
• Process payments and memberships
• Maintain medical records
• Improve our services and patient experience
• Meet legal, regulatory, and professional obligations

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing or promotional purposes.

We may share information with trusted service providers and healthcare partners as necessary to operate our practice and provide care, including:

• Electronic medical record providers
• Patient communication platforms
• Laboratories
• Pharmacies
• Specialists and referral partners
• Payment processing providers
• Government agencies when required by law

Customer information is never shared with third parties or affiliates for marketing or promotional purposes.

All sharing referenced in this policy excludes mobile opt-in data and consent. Mobile opt-in information is never shared with any third parties for any purpose.

Text Messaging Communications

If you provide your mobile phone number and consent to receive text messages, we may send messages related to:

• Appointment scheduling and reminders
• Care coordination
• Follow-up communications
• Administrative updates regarding your membership or services

Message frequency varies based on your interactions with the practice.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact our office directly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect and maintain. While no system can guarantee complete security, we take privacy and security seriously and work to protect your information.

Your Choices

You may contact us to:

• Update your information
• Correct inaccurate information
• Request information about our privacy practices
• Opt out of text messaging communications

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.